Dokko Introduction
Dokko is a conversational AI platform designed to make chatbots smarter with less effort. It centralizes disparate data sources, enabling easy integration and access through natural language. Dokko connects to various platforms, automatically organizes data, and allows real-time monitoring of interactions for optimal performance. It supports multiple LLMs and offers customization to match your brand and needs.
Dokko Features
Centralized Data Integration for Efficient Chatbot Development
Dokko's centralized system integrates various data sources, simplifying chatbot development and reducing the time and resources required. It uses natural, conversational text for easy access to information. This feature makes it simpler to manage and update chatbot knowledge bases, improving efficiency.
Instant Support and Enhanced Customer Engagement
Dokko empowers organizations to instantly provide support on service pages, improving customer satisfaction and reducing wait times. Direct engagement allows for gathering real user insights for product refinement. Furthermore, it speeds up training by offering immediate access to materials and guidelines.
Precise and Contextually Relevant Answers through RAG
Dokko utilizes Retrieval-Augmented Generation (RAG) for precise, contextually relevant answers, generating detailed, accurate responses with a high level of personalization. It leverages state-of-the-art hybrid techniques for efficient information retrieval, ensuring the chatbot provides the most relevant data to user queries.
Dokko Frequently Asked Questions
How does Dokko integrate with my existing systems?
Dokko integrates with various platforms, including cloud services and custom data stores, using a single line of JavaScript for deployment. It's designed for seamless integration without disrupting your existing workflow. The platform prioritizes ease of use, allowing for quick setup and immediate access to your data.
How does Dokko ensure the accuracy and performance of my chatbot?
Dokko's performance is monitored in real-time, ensuring accuracy and efficiency. Manual intervention is possible when needed. The platform also continuously tracks and improves interaction quality, suggesting enhancements for your knowledge base to optimize chatbot performance.
Does Dokko support multiple Large Language Models (LLMs)?
Yes, Dokko supports multiple Large Language Models (LLMs), offering flexibility in choosing the best AI engine for your specific needs. Furthermore, we provide assistance with fine-tuning and model customization for a higher degree of personalization and to align with your organization's unique requirements.